Agenda
Making an Impact: Agentic AI for business transformation
Join Jolien van Waeyenberg from ServiceNow to explore how Agentic AI and autonomous workflows are driving the next wave of business transformation and exponential productivity.
Customer story from a leading financial institution
Join a presentation from a leading financial institution to discuss Strategic Portfolio Management (SPM).
The road to an integrated digital backbone - Alliander
Dive into a case study with Alliander on the power of Digital Product and how it has helped them solve practical business challenges.
With Service Design & GenAI, We Make Support Work! By ABN AMRO
How do you create the ultimate user experience in ServiceNow using the power of GenAI? This session dives into how Service Designers drive impactful change with the Know, Do, Fix framework. From seamless implementations in the Employee Center to innovative GenAI solutions, discover how AI capabilities and predictive intelligence—far more than just buzzwords—inspire teams, simplify complex processes, and turn support into a smarter, more engaging and future-proof experience. Join us to uncover a story of collaboration, innovation, and solutions that truly work with your people and for your organization!
Devoteam, the #1 EMEA ServiceNow partner, empowers organisations to achieve breakthrough results with the Now Platform. With over 850 expert consultants across 18 countries, we drive business transformation by harnessing the power of ServiceNow's AI platform. Since 2009, we've delivered innovative digital workflows that optimise operational productivity, elevate employee experiences, and redefine customer engagement. Our holistic approach and deep expertise across the full ServiceNow platform ensure your success. As a ServiceNow Elite partner since 2019 and the proud recipient of the 2025 Partner of the Year award, Devoteam is your trusted guide to unlock the full potential of ServiceNow.
